Privacy Policy

Overview

This Privacy Policy explains how Redlands Heights Plumbing Pros ("we," "us," or "our") collects, uses, and protects information when you visit https://plumbingredlandsca.com or contact us for plumbing services. By using this website, you agree to the practices described here.

Information We Collect

We collect information you provide directly — such as your name, phone number, email address, property type, service address or area, and the details of your plumbing request — when you submit our service-request form, call us, or email us.

We may also collect limited technical information automatically, such as your device type, browser, and general usage data, to keep the site working well.

How We Use Your Information

We use your information to:

• Respond to your request and schedule plumbing service
• Provide quotes, estimates, and follow-up about your job
• Improve our website and customer service
• Comply with legal obligations

We do not sell your personal information.

Cookies & Analytics

Our website may use cookies or similar technologies to understand how visitors use the site so we can improve it. You can control cookies through your browser settings. Disabling cookies may affect some site features.

How We Share Information

We share information only as needed to operate our business — for example, with trusted service providers who help us deliver our website, communications, or scheduling — and when required by law. These providers are expected to protect your information and use it only for the services they provide to us.

Data Retention & Security

We keep your information only as long as needed to provide services and meet legal or business requirements. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission over the internet is 100% secure.

Your California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, to request deletion, and to opt out of any sale of personal information (we do not sell it). To exercise these rights, contact us using the details below.

Third-Party Links

Our site may link to third-party websites, such as Google Maps. We are not responsible for the privacy practices of those sites. We encourage you to review their policies.

Children's Privacy

Our website is intended for adults seeking plumbing services and is not directed to children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page.

Contact Us

Questions about this policy? Call (207) 419-2600, email service@plumbingredlandsca.com, or write to us at 1801 Orange Tree Ln, Redlands, CA 92374.